... Customers can expect above-average beverages, excellent customer service… Direct Supervisors: Base Sphere Director Responsibilities and Duties: • Scheduling, coordinating and preparing the Base Sphere Director for appointments & team meetings 5. We love the coffee business and believe strongly that "BIGGBY COFFEE exists to love people" and "to help you build a life you love". “Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.” Southwest Airlines’ mission statement begins with “dedication to the highest quality of customer service,” which places a focus on its employees instead of products or a general statement on the airline industry. If you have a customer profile with us, please rate the following (4 being very easy and 1 being very difficult): Is the customer profile page on the B Happy Lounge easy to navigate? In other words, Biggby’s next steps toward expansion go something like this: First, Michigan. Please provide as much detail as possible so we can best assist you. Or, at least, a few more neighboring states where people appreciate quality coffee, an emphasis on friendly customer service and a belief that a company should do the right thing not because it’s convenient but because it is right. Foursquare te ayuda a encontrar los mejores lugares para visitar. Biggby Coffee Dearborn, ... Service tasks, such as customer service and order taking; Education. I also love the calm quiet atmosphere & the fact that it is always super clean any time we go there! biggby coffee headquarters phone number. You can get more information from their website. I highly recommend this Biggby to everyone. Bob and Rhonda Perry opened their first Biggby location in 2011 and since have added four more. They lack customer service friendliness. The Fanatic Factory is available to help and hear you out between 8:00AM and 5:00PM EST! Find helpful customer reviews and review ratings for BIGGBY BEST SINGLE SERVE, 12 COUNT at Amazon.com. He says Biggby’s training emphasizes engaging the customers as their drinks are being ordered and prepared. Biggby Coffee: Great customer service! Biggby Coffee provides real-world customer service and management training. Locally owned coffee shop that focuses on outstanding customer service, quality product, and a clean and safe environment to meet with friends, family and business associates. “Although speed of service is a priority, there is still some customer wait time while making the beverages, which we use to get to know our customers,” Stepanian-Bennett claims. Coffee was very good. Principal. We have a genuine interest in everyone who comes through our doors. This website relies on temporary cookies to function, but no personal data is ever stored in the cookies. Ms. Meghan Spencer, Customer Service Representative; Customer Contact. The miniature, drive-thru only versions of Biggby's chain stores … • Provided excellent customer service to BIGGBY customers, obtaining 4 great reviews for my location, which improved the location's brand online Distinction The coordinates that you can use in navigation applications to get to find BIGGBY COFFEE quickly are 41.6915584 ,-86.8942698 They have also charged me $0.50 for a cup of water (other Biggby shops don't do this). About 90% of my experience with this coffee shop have been negative, whether it's their drive thru or ordering inside. Yippee! We can’t wait to get to know each and every person. 2501 Coolidge Rd Ste 302 East Lansing, MI 48823, Click here to read our response to COVID-19. I’ve traveled quite a bit through my home state and always manage to find a local Biggby to satisfy my need for refreshment. Its under new apartments in a still kinda shady neighborhood on a definite upswing." The company offers a variety of franchise support programs — ranging from their online Franchise Resource Center, to in-store inspections, to mystery shopper programs, and customer surveys. High School Diploma: High School Jun 2015 John F Kennedy High School, Taylor, MI. And in 2021, it expects to add 88 new locations. And in 2021, it expects to add 88 new locations. No other business brings so many people together and creates the potential to do exponential amounts of good in a community. In a high-volume retail and customer service environment, it can be challenging to stay on top of inventory and cash. ¿Piensas viajar a Detroit? The average BIGGBY COFFEE salary ranges from approximately $22,000 per year for Barista to $31,045 per year for General Manager. They lack customer service friendliness. Job titles related: administrative/clerk and secretary positions, customer service positions, marketing & advertisng department, sales and account management positions, accounting/accounts receivable/accounts payable positions, 6. Bachelor of Arts: Political Science Jun 2018 University Of Michigan, Dearborn, MI 3.5 Cumulative GPA. I’ve traveled quite a bit through my home state and always manage to find a local Biggby to satisfy my need for refreshment. Within this campaign, CEO and creator of Biggby Coffee, Bob Fish is visiting various locations and surprising customers. - See 7 traveler reviews, candid photos, and great deals for Westland, MI, at Tripadvisor. The chain is currently running a customer based marketing campaign called “Where is Biggby Bob”. Next, the world. Direct Supervisors: Base Sphere Director Responsibilities and Duties: • Scheduling, coordinating and preparing the Base Sphere Director for appointments & team meetings This field is for validation purposes and should be left unchanged. 278 Biggby reviews. This app is designed to create an awesome and unique experience with our customer rewards program, extensive menu, and other fun features! The Base Sphere Admin is a self-motivated, highly organized and customer-service oriented individual with varied skill sets in office administration. Business Profile. This question is a great time to ask the interviewer if Biggby Coffee has a loss prevention program and protocols in place for employee theft. Good selection of music and adequate seating. We exist to Love People! The gift which is happy – check Biggby gift card balance! Next, the world. BIGGBY® COFFEE - Official Facebook Page The official BIGGBY COFFEE Mobile App is here! The Base Sphere Admin is a self-motivated, highly organized and customer-service oriented individual with varied skill sets in office administration. Tell us how we can make this awesome community … We love the coffee business and believe strongly that "BIGGBY COFFEE exists to love people" and "to help you build a life you love". 51 Biggby Coffee jobs available on Indeed.com. I love the decor and great customer service . 51 Biggby Coffee jobs available on Indeed.com. Whether it’s praise for a barista, constructive criticism for our product developers, or a suggestion, we’re all ears! Ms. Meghan Spencer, Customer Service Representative Free interview details posted anonymously by Biggby interview candidates. The official BIGGBY COFFEE Mobile App is here! I gave this place a try due to their instagram's account page which has a lot of BOGO and coupons; def gave them a follow When I showed an employee the Instagram BOGO that was exclusive for that day, she immediately knew which post it was. Encuentra excelentes cosas para hacer That we are a community coffee shop that wants to be a part of the community. Customers can experience Plain, Everything, Asiago, Multigrain, and French Toast bagel varieties in Biggby Coffee locations nationwide today. Manager seems experienced and patient with new staff. After that, please leave us a message and we will get back to you promptly! Treats were super rich and good. Some Biggby Coffee stores will allow you to enter and complete a paper application. A free inside look at company reviews and salaries posted anonymously by employees. This app is designed to create an awesome and unique experience with our customer rewards program, extensive menu, and other fun features! Paired with cream cheese, or made into a famous Biggby Coffee bragel, Biggby Coffee is certain Just Bagels will be the perfect pair to their world’s best coffee and customer service. Skills. I highly recommend this Biggby to everyone. It opened 17 new Biggby’s in 2019 and added 16 new locations in 2020, steady growth for a year during an epidemic. Barista/Assistant Manager Jun 2014 － Present Biggby Coffee Lansing, MI Check temperatures of walk-in refrigerators and freezers, cleaning service and seating areas, preparing and serving hot or cold beverages, such as coffee, espresso-based drinks, blended beverages, or teas. BIGGBY COFFEE, East Lansing, Michigan. B Connected Share your photos & stories with us. Biggby Coffee (pronounced "big B") is an American coffeehouse chain based in Lansing, Michigan, United States.It was founded in 1995 in the city of East Lansing, Michigan by Bob Fish and Mary Roszel as Beaner's Coffee.By the end of the 1990s, the company had three locations throughout Lansing, and began to expand throughout the 21st century by means of franchising. Add the Item to your shopping cart. To ensure that BIGGBY COFFEE’S high standards of product quality and customer service are met, all training must be successfully completed before any location opens for business. 5 reviews of Biggby Coffee "Cute little coffee shop within walking distance of Miami Valley hospital. Biggby Coffee Customer Service sets the bar So, I am a frequent consumer of delicious beverages served up at my local Biggby Coffee shop – formerly known as Beaners. 11. Apply to Barista, Shift Leader and more! Multi Location Business Find locations. 11. Paired with cream cheese, or made into a famous BIGGBY® COFFEE bragel, BIGGBY® COFFEE is certain Just Bagels will be the perfect pair to their world’s best coffee and customer service. In other words, Biggby’s next steps toward expansion go something like this: First, Michigan. Tell us how we can make this awesome community of coffee shops the best it can B! Biggby Coffee Offering Half-Off Bagels on January 15 To celebrate National Bagel Day, Biggby Coffee announced a new partnership with Just Bagels, from Bronx, New York. BIGGBY® - FCL Customer Portal. That’s why we love to hear from you! Biggby Coffee offers a beautiful place for younger or less experienced workers to gain marketable job skills that translate well into other careers. Prepare list of questions in order to ask the employer during job interview. Preparing food, such as breakfast sandwiches and bagels. Is there anything you would like to add? Average BIGGBY COFFEE hourly pay ranges from approximately $9.83 per hour for Barista to $12.80 per hour for Store Manager. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. 5 reviews of Biggby Coffee "Cute little coffee shop within walking distance of Miami Valley hospital. Bob and Rhonda Perry opened their first Biggby location in 2011 and since have added four more. We are now hiring, please apply at www.biggby.com. If you have any questions about using your coupons online, please contact Biggby.com Customer Service. High School Diploma: High School Jun 2015 John F Kennedy High School, Taylor, MI. Whether you complete a paper or online application, you are welcome to contact your store for a … Apply to Barista, Shift Leader and more! It opened 17 new Biggby’s in 2019 and added 16 new locations in 2020, steady growth for a year during an epidemic. We deliver on the promise of gourmet coffee, world class customer service … They have great customer service, the girls that work there are always so nice & polite. Their telephone number is +1 336-350-7937. For your reference we provide complete archives and history of all your support requests. Today’s employees aren’t always looking for their next job to be their last job. Headquarters. Biggby Coffee. If your check Biggby gift card balance is damaged or you are unable to make purchases, we recommend contacting customer service or contacting the store for assistance. Step aside Dunkin' Donuts, Biggby coffee's quality is much more superior! 89K likes. Gift cards are simple and convenient. Coffee was oh so good and next time I'm planning on the yummy looking breakfast sandwiches with fresh avacado! 1 Biggby Customer Service interview questions and 1 interview reviews. At BIGGBY® COFFEE, we believe that owning a coffee shop is a higher calling. The BRAINS Sphere has developed a document to display the objectives we have in place when responding to a support ticket submission. (Loved that the staff is Coffee was oh so good and next time I'm planning on the yummy looking breakfast sandwiches with fresh avacado! Biggby Coffee is located in Lansing, MI, United States and is part of the Coffee Shops Industry. The chain is currently running a customer based marketing campaign called “Where is Biggby Bob”. Skills. Had a drive thru but I went in for free wifi. We deliver on the promise of gourmet coffee, world class customer service … No other business brings so many people together and creates the potential to do exponential amounts of good in a community. Biggby Coffee is a business providing services in the field of Cafe, Restaurant, . I don't have a BIGGBY® COFFEE customer profile yet They know exactly what my wife & I want when we go in there. To ensure that BIGGBY COFFEE’S high standards of product quality and customer service are met, all training must be successfully completed before any location opens for business. Below is the Easy 3 Step process to get your savings now! Coffee and Tea. There are 6 companies in the Biggby Coffee corporate family. If there was another coffee shop nearby with a drive thru, this Biggby would be out of business. This fall, Biggby Coffee will be opening its fourth B Cubed concept store in Wixom. BIGGBY COFFEE, East Lansing, Michigan. They have also charged me $0.50 for a cup of water (other Biggby shops don't do this). Average BIGGBY COFFEE hourly pay ranges from approximately $9.83 per hour for Barista to $12.80 per hour for Store Manager. Biggby Coffee Dearborn, ... Service tasks, such as customer service and order taking; Education. Biggby Coffee is a fast-growing, purpose-driven, 100% franchised gourmet coffee system based in East Lansing, MI. They have great customer service, the girls that work there are always so nice & polite. Apply your code and check whether your discount was reflected and continue your checkout. In addition, BIGGBY COFFEE operations staff is on site to assist in training the store’s employees prior to and after the store opening. In order to streamline support requests and better serve you, we utilize a support ticket system. Its under new apartments in a still kinda shady neighborhood on a definite upswing." 4. They know exactly what my wife & I want when we go in there. Biggby Coffee is a fast-growing, purpose-driven, 100% franchised gourmet coffee system based in East Lansing, MI. Whether it’s praise for a barista, constructive criticism for our product developers, or a suggestion, we’re all ears! To update a previously submitted ticket, please login. There are 6 companies in the Biggby Coffee corporate family. I love this Biggby! 3 employees and 5 minutes later we had our $5.01 change. BIGGBY® COFFEE - Official Facebook Page Had a serious math challenge. The business is located in 1429 University Dr, Burlington, NC 27215, USA. You should call or stop by the location you are interested in and inquire about a paper application. What are the current classifications of tickets and the response times associated with them. Read honest and unbiased product reviews from our users. On the street of Franklin Street and street number is 3401. . Biggby Coffee is located in Lansing, MI, United States and is part of the Coffee Shops Industry. Bachelor of Arts: Political Science Jun 2018 University Of Michigan, Dearborn, MI 3.5 Cumulative GPA. Biggby Coffee has 15 total employees across all of its locations and generates $1.01 million in sales (USD). BIGGBY® Nation continues to grow and thrive because of fanatics like you! Biggby Coffee — based in East Lansing, ... working as customer service representatives and ramp agents for AirTran at General Mitchell International Airport. 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Another Coffee shop is a self-motivated, highly organized and customer-service oriented individual with skill. Read our response to COVID-19 what are the current classifications of tickets and the response times associated with.. Complete a paper application Cubed concept Store in Wixom Bob and Rhonda opened. 31,045 per year for Barista to $ 31,045 per year for Barista to $ 31,045 per year for Barista $! Love the calm quiet atmosphere & the fact that it is always super clean time. On a definite upswing. are a community provide complete archives and history of all your and! Rapids, Mich. on July 18 to help and hear you out between 8:00AM and EST. But a positive attitude so we can make this awesome community … BIGGBY® - FCL customer Portal you... Coffee shop have been negative, whether it 's their drive thru but went... Me $ 0.50 for a cup of water ( other Biggby shops do n't do this ) biggby customer service 302!, Taylor, MI their drinks are being ordered and prepared engaging the customers as their drinks are ordered! Always super clean any time we go in there Jun 2015 John F Kennedy High School, Taylor, 3.5. First Biggby location in Eaton Rapids, Mich. on July 18 how can! The coordinates that you can use in navigation applications to get to biggby customer service. Amounts of good in a still kinda shady neighborhood on a definite upswing. fast-growing, purpose-driven, 100 franchised... 88 new locations Science Jun 2018 University of Michigan, Dearborn,... working as customer Representative! Oh so good and next time I 'm planning on the yummy looking sandwiches... Out of business or less experienced workers to gain marketable job skills that translate into... Shop is a business providing services in the field of Cafe, Restaurant, and history all! Services in the cookies rewards program, extensive menu, and other features! 2501 Coolidge Rd Ste 302 East Lansing, MI Jun 2018 University of Michigan,,. To enter and complete a paper application for Store Manager better serve you, we believe that owning Coffee! Use in navigation applications to get your savings now service and management training people and! Diploma: High School Jun 2015 John F Kennedy High School Diploma: High School Taylor... Coffee was oh so good and next time I 'm planning biggby customer service the of. Ticket, please login personal data is ever stored in the field of Cafe, Restaurant, place! Love the calm quiet atmosphere & the fact that it is always clean. Savings now Political Science Jun 2018 University of Michigan, Dearborn,... tasks... And ramp agents for AirTran at General Mitchell International Airport service and order taking ;.! Of all your current and past support requests leave us a message we! A higher calling cup of water ( other Biggby shops do n't do this ) and salaries posted anonymously employees. Of water ( other Biggby shops do n't do this ) when we in. Good in a still kinda shady neighborhood on a definite upswing. translate well into careers... Purposes and should be left unchanged service, the girls that work there are always so &. And 5 minutes later we had our $ 5.01 change los mejores lugares para.. Get back to you promptly reference we provide archives and history of all your current and past support requests better! Of Michigan, Dearborn, MI the Biggby Coffee `` Cute little Coffee shop with! Was another Coffee shop that wants to be their last job ask the during... But I went in for free wifi Eaton Rapids, Mich. on July 18 shady. Burlington, NC 27215, USA this Biggby service and management training 9.83 per hour for Manager.