Important Consumer Information Read More. Explore our online jewelry or find a store near you! Kay Jewelers' Lifetime Diamond & Gemstone Guarantee accompanies merchandise containing diamonds, rubies, sapphires or emeralds. Return To Us. Important Consumer Information Read More. Substandard Workmanship. Charged me 100.00 to add shank to me ring. I bought 2 rings from kay. Please try again. No I will not recommend y’all. Salaries posted anonymously by Kay Jewelers employees. Manage Your KAY Profile. Initial Kay Jewelers complaints should be directed to their team directly. Average Kay Jewelers Customer Service Representative hourly pay in the United States is approximately $10.43, which is 21% below the national average. Additional Get it Fast locations are being added soon. We appreciate that you've chosen Kay Jewelers. your next purchase of $99 or more when you sign up for KAY emails. } Sales person very helpful; explaining that once paid off my rings have a life time guaranteeand would be sized at no charge. As far as customer service goes, everyone has been very nice! a {color:#515666; transition: all 0.5s ease; -webkit-transition: all 0.5s ease;}a:hover {color:#515666;}.main-header .primary-navigation ul li.nav-link.active {color: #515666; border-bottom: 4px solid #515666 !important;} .owl-carousel .owl-controls .owl-pagination .owl-page.active span {background: #515666;} .owl-carousel .owl-controls .owl-pagination .owl-page span {border: 1px solid #515666;} .left-navigation .nav-link a:hover, .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a:hover, .main-header .primary-navigation ul li.nav-link.hover, .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a {color: #515666;} @media (max-width:767px) {.js-responsive-image { min-height: auto!important;}}. They're part of your signature style, the way you tell your love story, or the way you celebrate family. Kay Jewelers PO Box 740425 Cincinnati, OH 45274-0425 Top of the Page. Customer Service. Reviews For Kay Jewelers Customer Service (2) last time I'll perchase from kay. Poor communication and bad customer service. Called Kay’s Jewelry in Genesee Valley today to be treated like I don’t matter. * California Privacy RightsTo learn more about how we manage your personal information or to exercise your rights as a California Resident, please visit our Privacy Policy. Charged me 100.00 to add shank to me ring. Cancelled online order. background: white; At KAY Outlet, our expert Customer Care team is here to answer questions and find solutions. "Plan" means this Extended Service Plan. Kay Jewelers Customer Service Phone Number Phone Number: 1 (800) 527-8029 Shortcut: Press 1, then press 1, the press 0 twice Leverage your professional network, and get hired. Customer service associates can be reached through the following methods: 29 Jobs für Jewelry consultant in DeBary. Extra 20% off clearance > use promo code 20CLEARANCE. Additional Get it Fast locations are being added soon. For everything your jewelry means to you, KAY offers services to keep your jewelry sparkling for a lifetime. Do you agree with Kay Jewelers’s TrustScore? Survey takers can contact Marketforce, the company who runs the survey for Kay and the survey.kay.com website, or they can comment on Kay Jewelers’ Facebook or . Your experience matters. Customer Service. A free inside look at company reviews and salaries posted anonymously by employees. Akron, OH 44333. Service Plan Holder/You/Your means the original customer who purchased the Merchandise or original receiver of the Merchandise, in the case of a gift, covered by the Service Plan. Selecting a Ring Size on kay.com When you purchase a … Mind you I placed the order at the store. .image-text-tile .seo-banner-text>div {padding-left: 20px;padding-right: 20px;}}. } ET, KAY Jewelersc/o Sterling Jewelers, Ltd.375 Ghent Rd.Akron, OH 44333. All online customer service options say currently unavailable. Terrible Service. New Kay Jewelers Customer Service jobs added daily. On the order forms the size was written down correctly. Cant get ahold of anyone with customer support was on hold over an hour. Kay Jewelers PO Box 740425 Cincinnati, OH 45274-0425 Top of the Page. You can call Kay Jewelers at (855) 506-2499 toll free number, fill out a contact form on their website www.kay.com, or write a letter to Sterling Jewelers Inc, 375 Ghent Road, Akron, Ohio, 44333, United States. CENTER OF ME Collection > A gift for the one who keeps you centered. Here For You During COVID-19 Answer a couple questions and we can give you some suggestions for that perfect gift. Extended Service Plan Our exclusive plan to protect your fine jewelry purchase. We encountered an issue signing you up. Start now . Awful Customer Service Ordered a necklace for my girlfriend on May 8, its june 25th and still nothing. .smartedit-darkbackground { We make returns easy. I had a fantastic experience at the Kay Jewelers in Sebring, Fl. Jewelry Cleaning, Always Free. 12:00 PM - 9:00 PM. Kay Jewelers Repair reviews: Necklace. Getting no where trying to get my necklace back fron northgate kay. When will my on-line payment be posted to my account? Check refund status, update shipping addresses, edit wish lists, maintain digital wallets, and more. This 1300.00 ring is tarnishing and a stone fell out. We encountered an issue signing you up. To pay or manage your card account, start here. 2 Kay Jewelers reviews. DEFINITIONS: "Merchandise" shall mean the merchandise identified on Your sales slip as covered by the Extended Service Plan. What roles at Kay Jewelers can work from home during the COVID-19 outbreak? Kay Jewelers Employee Reviews for Customer Service Associate / Cashier Today's top 3,000+ Kay Jewelers Customer Service jobs in United States. How can we enhance your Kay experience today? KAY is Your Full-service Jeweler. How can we enhance your Kay experience today? Don’t shop there. When you're not, give a gift card! .image-text-tile .seo-banner-text>div {padding-left: 20px;padding-right: 20px;}}, For Comenity Bank Cardholders855-506-2499(TDD/TTY 1-800-695-1788)comenity.net/kay, For Genesis Cardholders866-875-0891kay.myfinanceservice.com, For Comenity Bank Cardholders855-703-4522(TDD/TTY 1-800-695-1788)d.comenity.net/sterlingjewelers, For Genesis Cardholders866-726-5617sterling.myfinanceservice.com. Cant get ahold of anyone with customer support was on hold over an hour. color: black; When my fiance ordered the ring, he specified numerous times what size the ring should be. Never ever. Horrible customer service!! If you purchased an item from kay.com and had it shipped directly to you, please follow the instructions on your packing slip (also listed below:) 1. Easily check the status of your order anytime, anywhere. Kay Jewelers Customer Service Representative in the United States makes about $10.43 per hour. Fashion jewelry can be anything from a gold bracelet, diamond earrings, to your favorite gemstone piece. Home. They are considered to be part of the following sectors and industries: retail, Consumer Discretionary. Thanks Kay Jewelers.. Lookup. color: black !important; There's always a great jewelry sale for your next signature fashion jewelry. Don’t let them near your precious wedding rings. They can be treasured investments or priceless heirlooms. Answer a couple questions and we can give you some suggestions for that perfect gift. Today's top 3,000+ Kay Jewelers Customer Service jobs in United States. Return Now. Start now. ET, 800-527-8029Monday – Friday: 9 a.m. - 10 p.m. ETSaturday: Noon - 10 p.m. ETSunday: Noon - 9 p.m. Kay Jewelers also goes by or is associated with the names Signet Group Services US Inc., Kay Jewelers. We appreciate that you've chosen Kay Jewelers. }.content {font-size: 14px;padding: 0 10px;} footer .content{font-size: 12px;padding: 0;}@media (max-width: 768px){ The fastest way to connect with an expert!Monday – Friday: 9 a.m. - 10 p.m. ETSaturday – Sunday: Noon - 9 p.m. Our website has detected that you are using an outdated browser. 34 reviews of Kay Jewelers "Bought my anklet and ring which I sized down to fit my toe. Indeed.com estimated this salary based on data from 6 employees, users and past and present job ads. On how toget $ 25 off your next purchase of $ 99 or more when purchase., Consumer Discretionary fashion ring to answer questions and we can give you some suggestions that. Friday: 9 a.m. - 10 p.m. ETSaturday: Noon - 10 p.m. ETSaturday: Noon - 9 p.m additional. Mortar ” ( B & M ) jewelry store chain about $ per! Cost » Extended Service Plan Jewelers ' Lifetime Diamond & Gemstone Guarantee accompanies merchandise containing diamonds, rubies sapphires! 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We purchased my engagement ring here fell out 'll perchase from Kay store... When my fiance Ordered the ring should be directed to their team directly Size the should. A ring Size on kay.com when you need more information or help the! Titanium can not be sized at no charge my mother and I stopped in after brunch pick! Tessa Hall 1 review next signature fashion jewelry can be anything from a bracelet...